Effective Date: November 14, 2024
Welcome to Caricom Wellness! These Terms and Conditions (“Terms”) govern your use of our website, www.caricomwellness.com (“the Site”), and the purchase of any products offered by Caricom Wellness (“we”, “us”, “our”). By accessing or using the Site, you agree to comply with these Terms.
If you do not agree to these Terms, please do not use the Site.
1. General Information
Caricom Wellness is an e-commerce platform providing natural health products. Our primary target market includes customers from Trinidad & Tobago, Guyana, and other international customers.
2. Eligibility to Use the Site
To use our Site and make a purchase, you must be at least 18 years of age or the age of majority in your jurisdiction. By placing an order, you confirm that you are legally capable of entering into a binding contract and making a purchase.
3. Product Descriptions and Availability
We strive to provide accurate descriptions and details of our products. However, we do not guarantee that the product descriptions are error-free, complete, or up-to-date. Products displayed on our Site are subject to availability and may be discontinued without notice.
We reserve the right to modify or discontinue products at any time without liability.
4. Pricing and Payments
All prices displayed on the Site are in U.S. dollars (USD). Prices are subject to change without notice. Payments for orders can be made via the payment methods available on the Site, including credit/debit cards.
5. Shipping and Delivery
We offer international shipping to various locations, including Trinidad & Tobago, Guyana, and other countries. Shipping costs and delivery times vary based on your location and the chosen shipping method. Once your order is processed, you will receive a shipping confirmation with tracking information.
Note: International customs duties and taxes may apply depending on your country of residence. These fees are the responsibility of the customer.
6. Return and Refund Policy
Caricom Wellness does not accept returns or offer refunds for products once the order has been shipped. All sales are final.
If there is an issue with the product you received, such as damage or defect, please contact us immediately at info@caricomwellness.com. We will address the situation on a case-by-case basis, but please note that no returns will be accepted unless the product is damaged or defective upon arrival.
7. Liability
Caricom Wellness takes great care in selecting the products we sell, but we are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of the products.
All health products sold on this site are manufactured by third-party manufacturers. The manufacturer is responsible for ensuring that their products comply with all applicable laws and regulations, as well as for providing any necessary warnings, instructions, or other information related to product use.
Caricom Wellness is not liable for any claims, damages, or adverse reactions arising from the use of the products. By purchasing our products, you acknowledge that you are doing so at your own risk and responsibility.
8. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Caricom Wellness or its licensors and is protected by intellectual property laws. You may not use any content from the Site for commercial purposes without prior written permission from Caricom Wellness.
9. User Accounts and Security
To make purchases on our Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Please notify us immediately if you suspect any unauthorized use of your account. Caricom Wellness is not responsible for any loss or damage resulting from your failure to protect your account information.
10. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which can be found here. This policy outlines how we collect, use, and protect your personal information.
11. Disclaimers
- Health Disclaimer:
The products available on our Site are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare provider before using any health-related product, especially if you are pregnant, nursing, have a medical condition, or are taking prescription medication. - No Warranty:
Caricom Wellness does not guarantee that the Site will be error-free, secure, or continuously available. Access to the Site may be interrupted for various reasons, and we are not liable for any disruption in service.
12. Modifications to Terms
Caricom Wellness reserves the right to update or change these Terms at any time. When we update the Terms, we will post the revised version on the Site with a new effective date. You are encouraged to review these Terms periodically to stay informed of any changes.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Canada, without regard to its conflict of law principles. Any disputes will be resolved in the appropriate courts of Ontario, Canada.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Caricom Wellness
100-278 Sterling Road
Toronto, Ontario M6P 3L4
Canada
Email: info@caricomwellness.com
Phone: +1 416-617-9335
Effective Date: November 14, 2024