Effective Date: November 14, 2024
Caricom Wellness (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit and interact with Caricom Wellness (located at www.caricomwellness.com) (“the Site”).
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identification Information
This includes your name, email address, phone number, and any other personal details you provide when interacting with the Site (e.g., subscribing to our newsletter, filling out a contact form, or making a purchase). - Non-Personal Identification Information
This includes data such as your browser type, device type, IP address, and other technical information related to your interactions with the Site. - Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to monitor usage patterns and improve your experience. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, personalize, and improve the functionality of the Site.
- To respond to inquiries and provide customer support.
- To send promotional communications, if you have opted in.
- To process transactions and orders.
- To ensure compliance with legal obligations and protect our rights.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:
- Service Providers:
We may share your information with trusted third-party service providers (such as payment processors, email marketing platforms, etc.) who help us operate the Site and provide services. These providers are bound by confidentiality agreements and may only use your information as necessary to perform their services. - Legal Compliance:
We may disclose your personal information to comply with legal obligations or to protect our rights, the rights of others, or prevent fraud. - Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information when you visit our website. These technologies help us analyze usage patterns, improve site functionality, and deliver personalized advertising. Specifically, we use the following:
- Google Analytics:
We use Google Analytics to track website traffic and user interactions. Google Analytics collects anonymous information such as the number of visitors, pages viewed, and time spent on the Site. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. - Meta Platforms (Facebook, Instagram, etc.):
We use Facebook Pixel and other Meta platforms tools to measure the effectiveness of ads and deliver targeted advertising. These tools track your interactions with our Site after clicking on ads. You can manage your Facebook ad preferences through Meta’s settings. - WooCommerce:
We use WooCommerce for processing orders, payments, and customer data. WooCommerce collects information related to your shopping cart, orders, and payment methods to complete your purchases.
You can manage or block cookies by adjusting your browser settings. However, blocking cookies may affect your experience on our Site.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and Correction:
You may request access to the personal data we hold about you and request that we correct any inaccuracies. - Deletion:
You can request that we delete your personal data, subject to legal or contractual restrictions. - Opt-out of Marketing:
You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in emails or by contacting us directly. - Control over Cookies:
You can control the cookies used on the Site through your browser settings. For more information on managing cookies, refer to your browser’s help documentation.
6. International Data Transfers
Your personal data may be transferred to and processed in jurisdictions outside of your country of residence, including the United States or European Union. These jurisdictions may have different data protection laws. By using the Site, you consent to this transfer and processing of your personal data in accordance with applicable laws.
7. Third-Party Links
The Site may contain links to third-party websites or services that are not owned or controlled by Caricom Wellness. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review the privacy policies of any external websites you visit.
8. Children’s Privacy
We do not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under the applicable age limit, we will take steps to delete such information. If you believe we have collected information from a child, please contact us immediately.
9. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, if you make a purchase through our Site, we may retain your data for accounting, legal, or other obligations.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page and update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Caricom Wellness
100-278 Sterling Road
Toronto, Ontario M6P 3L4
Canada
Email: info@caricomwellness.com
Phone Number: +1 416-617-9335
Effective Date: November 14, 2024